Nice Try

Posted on | October 15, 2012 | Comments Off

Dear Short Answers:
I have a member of my team who stutters pretty badly. He’s good at his job but when he presents his work to clients, it’s pretty uncomfortable for everyone in the room.  To date, I’ve allowed him to present because I want to show him the respect he deserves and I want him to have ownership.  I’ve always figured “the client will get past it and will appreciate the work.” Well today, I was told by the owner of my company that the stutterer simply must not be allowed to present anymore. So here are my options: a) pull the stutterer aside and be frank about the situation and tell him his work is great, but unfortunately his stuttering is hurting us, or b) don’t say anything but limit his presence in client meetings and when he does attend, simply present the work myself.
What would you do?

Dear JP:
Your instincts were great but under the circumstances, we pick option A.


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